VictualNet Food Order Management Success Story
Berry Veal Corporation Increases Efficiency with VictualNet Food Business Management System
“The benefit I see of increasing efficiency is incalculable.” says Richard Gioia, President of Berry Veal Corporation, “For pennies I have a huge savings of time and a significantly reduced chance of errors on every order.” Rich is enthusing about his newest improvement to his fifteen million dollar nationwide meat processing operation.
Using VictualNet, a Web-based Software as a Service (SaaS) solution for food distributors and processors, Berry Veal Corporation has replaced a cobbled together series of manual processes and unlinked systems with a stream-lined single food specific solution for order entry, picking and processing, shipping and invoicing.
“We were using two separate programs to do invoicing and statements, then another program to keep track of processing and generate pick tickets. There were many places that someone could make a mistake, transposing numbers or missing a line item.” Rich identified further problems with speed and communication, “QuickBooks was just too clumsy to handle the hundreds of food items we manufacture, we solved that by adding more systems but since they weren’t linked there was a delay getting the orders moved from one system to the next. Our production guys didn’t know what orders were coming in, our shipping guys didn’t have a clear picture of what was being shipped and our sales guys didn’t know when their orders were being processed. There was no way to get a handle on what was going on at any given point.”
Clearing out the Clutter with VictualNet:
“VictualNet was the solution we’ve been searching for, and I’m glad that we were able to take advantage of it.” Finally able to clear out the hodge-podge of systems Rich now has a single solution in place for order management from cradle to grave. “Taking and order, and it getting to the production floor is now instant.” Rich says. “VictualNet gives us a clear picture of what was ordered, what needs to be processed, and what is being shipped.”
“Improvements started immediately. Picking and processing of orders were more efficient day one, and the invoicing process became simpler.” When we asked Rich about the benefits he focused in on the increases in quality and efficiency of work, “Before the supervisors would spend a great deal of their time hunting down errors. When they looked at the shipping report and compared it to the order they’d have to track back to see where the error was made. With VictualNet in place I can put my supervisors back on task, ensuring high quality product and great customer service, not chasing typographical errors.”
Rich also noted that he was seeing additional benefits from some of the more advanced capabilities of VictualNet. “We can now email invoices as soon as they’re made instead of snail-mailing them later. Hopefully in the future we’ll be able to phase out hard-copy invoices.” Getting the invoices out electronically and earlier helps Berry Veal Corporation shorten their receivables cycle, saves on postage, and helps the company operate greener. “There’s a lot more we expect to get out of VictualNet in the future.”
Not an Investment, Immediate Value:
“I was originally looking at a traditional server base solution, it was many times more expensive and it just didn’t pay to spend all that money today to make things run more smoothly tomorrow so I could save money sometime in the future.” VictualNet was different. VictualNet is a Web-based Software-as-a-Service offering. With a low monthly fee, no hardware required and a lightning fast implementation time Rich says, “VictualNet made it very, very affordable. I could solve my problem today, make things run smoothly today and save money today. The decision became a no brainer.”
Berry Veal Corp. took advantage of the VictualNet early adopter program and chose to pre-pay for two years rather than pay the regular $199/month rate. “As a processor, I can spend more than $4500 (the cost of two years of VictualNet’s unlimited user service) on a single piece of equipment. So why wouldn't I buy a 'piece of equipment' that will give me high efficiency gains. Using VictualNet my supervisors don't spend time trying to figure out pick orders and the office doesn't have to print out pick orders and then rewrite invoices."
“If you break it down to the number of invoices versus what I’m spending, it’s ridiculous. I’m spending pennies per invoice and seeing huge efficiency gains already, and we’ve only just started with VictualNet two weeks ago. I’m processing 120,000 pounds of the highest quality meat in the nation, and VictualNet has increased the efficiency, and therefore the quality and profitability of every pound I process.”
About Richard Gioia and Berry Veal Corporation:
Berry Veal Corporation was established over 60 years ago. Originating on Berry Street in Brooklyn, New York in 1940. Berry Veal Corporation is a family owned and operated business which has mastered the arts of slaughtering, skinning, boning, and processing portion control veal products. Richard Gioia and Alan Gioia oversee all plant operations, including shipping, quality control, sales and service.
For More Information about Berry Veal please visit:
http://www.berryveal.com or call (800) 226-VEAL
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